SmallBizGenius Analysis

Hempbombs receives mixed reviews, with customers praising the taste and effectiveness of some products, while others report significant issues with customer service, order fulfillment, and product quality.

Category Breakdown

Scores based on analysis of 13 recent reviews

Customer Service

2.0/10

Many reviewers report extremely poor customer service experiences. Common complaints include unresponsiveness, unanswered emails, and unresolved order issues, leading to significant frustration.

7 reviews mention this

Order Fulfillment

2.5/10

Several reviewers report not receiving their orders or experiencing significant delays. This issue is compounded by the difficulty in contacting customer service to resolve these problems.

6 reviews mention this

Product Quality

3.0/10

Some reviewers report issues with product quality, including expired products, rancid taste, and concerns about under-dosing. One review even alleges the presence of black mold and other harmful substances.

4 reviews mention this

Product Effectiveness

8.0/10

A few reviewers praise the effectiveness of specific Hempbombs products for managing anxiety, PTSD, and improving sleep. They highlight the consistent positive experiences and relief provided by these products.

3 reviews mention this

Taste and Flavor

8.5/10

Several reviewers commend the taste and flavor of Hempbombs' products, particularly the delta gummies and vape juices. They appreciate the enjoyable flavors and find them to be true to their descriptions.

3 reviews mention this

Pros & Cons

What Customers Love

Effective for some users in managing anxiety and sleep issues Mentioned 3x
"Having tried a multitude of different cbd company's to find a good product for ptsd / anxiety finally hemp bombs were the company to provide just that."
Positive experiences with delta gummies Mentioned 1x
"Delta gummies of all flavors taste great and consistently provide positive experiences."
Good tasting juice Mentioned 1x
"The best tasting juice you'll get by far."

Common Complaints

Unresponsive and unhelpful customer service Mentioned 7x
"Absolutely terrible customer service. I ordered $450 worth of cbd oil from the hemp bombs website and never received my order. Customer service is impossible to get in touch with and never replies."
Orders not received or significantly delayed Mentioned 6x
"Ordered from this company several times and this last time never received my order and no one will respond to my emails with tracking. This company lost my business."
Product quality issues, including expired or rancid products Mentioned 4x
"I bought CBD gummies 750mg,50 count. Was waste of money. So I'm out $70.Got cheated by distributor and hempbombs company. They were rancid , googey,tasted horrible. The expectation date- 11/08/2022."
Potentially unethical business practices, including threats of legal action Mentioned 2x
"Threated legal action for using trademarks of theirs. We have never heard of this company nor are involved with the CBD industry."
Concerns about product under-dosing and potentially harmful ingredients Mentioned 1x
"I encourage everyone that has a Hemp Bombs , Nature’s Script and Pure Paw product to get them tested, this company knowingly has been under dosing their product and selling them for higher mgs."

Common Questions About Hempbombs

Answers derived from customer review patterns

Is Hempbombs legit and trustworthy?

Based on 13 reviews, there are significant concerns about Hempbombs' legitimacy and trustworthiness. While some customers report positive experiences, a large number detail issues with order fulfillment, product quality, and customer service. The allegations of unethical business practices and product under-dosing further contribute to these concerns. Small business owners should exercise caution and carefully consider these reports before making a purchase.

Based on 13 reviews

Does Hempbombs have good customer service?

The majority of reviews indicate that Hempbombs has poor customer service. Many customers report difficulty getting in touch with customer service representatives and receiving timely responses to their inquiries. Several reviewers mention unanswered emails and unresolved order issues, suggesting that Hempbombs' customer service is unreliable and ineffective.

Based on 7 reviews

Is Hempbombs worth it for small business?

Given the numerous negative reviews concerning order fulfillment, product quality, and customer service, Hempbombs may not be a reliable choice for small businesses. The risk of encountering these issues could negatively impact a small business's operations and reputation. Small business owners should carefully weigh the potential benefits against the reported risks before considering Hempbombs as a supplier.

Based on 13 reviews

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